Call 1-877-800-4665 Weekdays 8:00a-5:00p CST
Alphabet U provides high-quality
products and relevant solutions
to help you INSPIRE student and staff pride, honor ACHIEVEments, and CELEBRATE every student and school milestone
4875 White Bear Parkway
White Bear Lake, MN 55110
Want to use your own artwork? No problem! Simply choose your product and upload your artwork.
(A $25 charge will be applied.)
• Imprint Designs
• DIY Background Designs
• Anderson's Art Guidelines
Shop online for 24-hour convenience. Place your selections in the shopping basket until you are ready to check out. Then, complete the billing information and submit your order.
Order By Mail
Fill out the order form(s), giving all necessary information for each item ordered. A faculty/staff member or other authorized adult must sign the order to authorize shipment and guarantee payment.
Our fax line is open 24 hours a day, seven days a week. Just fax us your order at 1-800-213-8166. For fax orders, a faculty/staff member or other authorized adult must sign the order to authorize shipment and guarantee payment.
Order By Phone
Your order may be phoned in by a faculty/staff member, principal or other authorized adult. Simply call our toll free order line: 1-877-800-4665.
Call Center Hours of Operation:
Ordering Products With Original Art or Photos
To provide you with the best possible imprinted products, submit original art or photos by e-mail to firstname.lastname@example.org after you have placed your order. Please provide only your 7-digit order number in the subject line. There is a one-time charge of $25 (per piece of original art) for original art unless otherwise specified.
Accepted File Formats for Original Artwork:
Ordering Personalized Products
All items with names are automated.
Handwritten or faxed names do not work with automation
Name List guidelines:
Please email the names to: email@example.com
Alphabet U wants to partner with you! If you would like Alphabet U to become an approved vendor for your school or district, please send us your bid proposals. Find out more.
Download our W9 (pdf)
Production time varies and is usually stated for each item. Themes and kits are 5 school days unless otherwise noted. Please allow for production and shipping time starting when your order is received by us. Our production schedule sometimes allows us to ship orders in less time than stated. Call toll-free 1-800-338-3346 for information on rush service.
Merchandise must be returned within 30 days of receipt of order. Only unused and unopened merchandise with its original packaging and accessories will be accepted. All returns are subject to a minimum 15% restocking fee. When ordering, we encourage you to estimate your needs as closely as possible. Due to health concerns, costumes, headwear, and food items cannot be returned. Other non-returnable items include: glow products, seasonal and/or dated items after the event date. All closeout sales are final and cannot be returned. Imprinted items are non-returnable. NOTE: A Return Form must be included with returned item to receive credit.
Returned shipping is the responsibility of the sender. Product received without a Return Form becomes the property of Anderson’s.
Return Form (pdf)
The display of any design or logo in this catalog is for demonstration purposes only and does not indicate or imply that any such design or logo may be reproduced without the authorization of the owner of the trademark, copyright or other right in such design or logo. The submission of any order constitutes a representation and warranty by the individual or entity submitting the order that such individual or entity is the owner of all trademarks or copyrighted material contained therein or has obtained any required consents or authorizations from the owner(s) to print such material.
Overruns & Underruns
Due to the variation in manufacturing of custom imprinted items, quantity shipped may vary from the quantity ordered by 5% over or under. This will be considered fulfillment of your order and you will be billed for quantity shipped.
Cancellation of custom imprinted items cannot be accepted once production has begun. NOTE: Artwork changes will apply for all art design spent at the rate of $25.00 per hour if your order is cancelled prior to production. Minimum charge is $25.00.
Proofs An e-mail proof will be sent at your request prior to production. Proofs require 3 days production time. There is no charge for initial proof. Production will start once customer has approved proof and returned it to us. There is a $6.00 charge on reproofs.
Orders are shipped UPS ground service whenever possible. Please allow six business days for shipping within the contiguous U.S. Orders over 100 lbs. may be sent via truck. Shipping by truck may take 7-10 business days. If your order must be sent by air to make your need date, you will be billed the expedited shipping cost. All shipping charges will be billed on your invoice. See below for shipping charges. Extra shipping charges may be applied for residential delivery, increased fuel service charges and remote area surcharges in accordance with UPS ground service standard rate premiums. Due to the heavy and bulky nature of our themes and kits, an additional shipping charge equal to 10% of the total price of the theme or kit will be added to your order. Orders less than $15 will incur a $3 small order handling fee.
Same Day Shipping
To serve you better, we’ve extended our Same Day Shipping cutoff time. Your order will ship the same day when you place your order by 2:00 pm EST! This does not apply to imprinted items, banners, themes, decorating kits, international orders, back orders and credit card declines.
ShatterGuard™ is an exclusive packaging designed to protect glassware during shipment. We use ShatterGuard™ packaging on many of our glassware favors to ensure every piece arrives in perfect condition for your Prom, Homecoming, or any other important event! Learn more about ShatterGuard™.